Help Center

Your orders have been migrated from esellerate to our new shop.

You have received an account invite at each e-mail address you have used at esellerate. Accept the invite and set a password for your account. In your account, you will find your orders placed at esellerate.

No problem, an account has been created for each e-mail address. If you still have access to those e-mail addresses, please activate all of them via the account invitation you have received. 

You can then merge your accounts into your desired primary account using this webform:

>> Merge Flightbeam Accounts <<

You can activate those products in the Flightbeam Manager.

1. Open the Flightbeam Manager
2. Switch to the tab of the scenery you want to activate
3. Enter the serial number you have received from the third-party vendor

We sent a first round of account invites in July, which imports everyone's order to their new Flightbeam Account. That invite has since expired. Simply email us and ask for a new account invite

This indicates that the product is not associated with the email you logged in with. It's likely you purchased the product with another email. Simply use the Account Merge form to merge that order into your new email: 

>> Merge Accounts Here <<

We no longer use serial numbers. After your purchase you'll be presented with a download page. You can also download your purchases at any time by visiting your account page. Once installed the Flightbeam Manager will ask you to login. Use the same login as you used for the website.

The only time you'll be asked for a serial number is to activate a purchase made on a third party vendor such as Simmarket.

1. Open the Manager and log in to your Flightbeam account.
2. Stay logged in with the Manager!
3. Switch to the tab of the scenery
4. Is the tab page asking for activation? If so, please follow the instructions.

Download the latest version here:

>> Download Flightbeam Manager v3 <<

1. Extract the archive to the root folder of your simulator (where your "Flightbeam" folder is)
2. Confirm overwriting the existing Manager

With the migration of all orders from esellerate to our new shop, serial numbers became obsolete and log-ins required.

We have migrated all of your orders from esellerate to our new shop. You have received an account invite for each e-mail address you have used for ordering at esellerate. Please accept the invite and set a password for your account.

Now use that e-mail along with the password for logging into the Manager.

Did you use multiple e-mail addresses at esellerate? Simply merge them using this webform:

>> Merge Flightbeam Accounts <<

Yes. 

If you log-out from the Manager, your sceneries will be protected since we can not verify ownership.This means you won't see any terminals at your Flightbeam sceneries.

Your personal information (e-mail, password) are neither saved on your computer nor on our server. There is no harm in staying logged-in with the Manager.

It's likely that you have Flightbeam orders under different emails. The product that doesn't appear activated is likely from another email. We have a special form to merge those accounts, simply head over to our Account Merging Form

1. Open the Manager and log in to your Flightbeam account.
2. Stay logged in with the Manager!
3. Switch to the tab of the scenery
4. Is the tab page asking for activation? If so, please follow the instructions.

The Manager accepts serial numbers ONLY from Simmarket, iBlueYonder or PCAvtiator.

> Try typing the serial number instead of copy and pasting it!

If you have purchased the scenery at esellerate / the former Flightbeam shop, you have probably ordered it with another e-mail address. You can simply merge the e-mail into your primary account with our webform:

>> Merge Your Accounts <<